Policies, Terms & Conditions
This shop may contain links to other shops that are owned and operated by a third party. The Art of Age of Sail is not responsible for the operation of, or content located on any such third party shop. Please check with the third party shop for terms and conditions.
You have 14 days to return a ship model kit from the date you received it, if the product received is not the ordered one or has been damaged. To be eligible for a return, your item must be unused and in the same condition that you received it. If you notice faulty or missing parts in the kit, please notify us within 5 days of receipt of the kit. We will do everything in our power to send you replacements for the faulty or missing parts, without any costs to you and as soon as possible.
Cancellation of orders prior to having been shipped are subject to a 5% transaction fee.
Plans & Drawings
Because of the digital nature of the plans and drawings, no refunds or returns can be accepted.
Once we receive your returned model kit, we will immediately notify you on the status of your refund after inspection of the item.
If your return is approved, we will immediately initiate a refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions or concerns, please email John at: email@example.com